EFEKTIFITAS PROGRAM GERAKAN SAPU BERSIH PUNGUTAN LIAR (SABER PUNGLI) PADA OPD PELAYANAN PUBLIK

ABSTRACT

THE EFFECTIVENESS PROGRAM OF WILD CLEAN CLEAN MOVEMENT IN ORGANIZATION DEVICES IN PUBLIC SERVICE AREA

This study aims to determine the Effectiveness of the Clean Sweep Movement of Illegal Levies in the Public Service Regional Organizations in the City of Bengkulu. This research is a description research. The population in this study was the Saber Pungli Movement Team and the Bengkulu City Population and Civil Registry Service Officers, and the community who visited the Bengkulu City Population and Civil Registry Service. Informants in this study were taken by purposive sampling. Analysis of the collected data is done by data reduction, data presentation, and conclusion drawing. The results of the research on the effectiveness of the Clean Sweep Movement for Illegal Levies in Organizations Of The Regional Devices Public Service of the Population and Civil Registration Office of the City of Bengkulu, have not been effective. This is due to a lack of socialization, the Public Complaint Post does not function optimally, sudden infection has not run optimally, and Hand Catching Operations have not been successfully carried out. Suggestions for the Clean Sweep Movement Wild levies should socialize to the Regional Devotion Organization Public Service Office of the City of Bengkulu Population and Civil Registration regularly, Open a Public Complaint Post every day by recruiting employees who can standby on the Public Complaint Post, Conducting routine inspections of the Organization Devices Regional Public Service Office of Population and Civil Registration of the City of Bengkulu, in order to reduce extortion activities that occur in the Organization Of Regional Devices Public Service Office of Population and Civil Registration of the City of Bengkulu.

Keywords: Socialization, people dare to report, Sudden Inspection, Hand Catch Operations

ABSTRAK

Penelitian ini bertujuan untuk mengetahui Efektifitas Gerakan Sapu Bersih Pungutan Liar (SABER PUNGLI) pada OPD Pelayanan Publik di Kota Bengkulu. Penelitian ini merupakan penelitian deskripsi. Populasi dalam penelitian ini adalah Tim Gerakan Saber Pungli dan Pegawai Dinas Kependudukan dan Catatan Sipil Kota Bengkulu, dan masyarakat yang berkunjung ke Dinas Kependudukan dan Catatan Sipil Kota Bengkulu. Informan dalam penelitian inin diambil secara purposive sampling. Analisis terhadap data yang terkumpul dilakukan dengan Reduksi data, Penyajian data, DAN Penarikan kesimpulan (verifikasi). Hasil penelitian tentang efektifitas Gerakan Sapu Bersih Pungutan Liar (SABER PUNGLI) pada OPD Pelayanan Publik Dinas Kependudukan dan Pencatatan Sipil Kota Bengkulu, belum efektif. Hal ini dikarenakan kurangnya sosialisasi, Pos Pengaduan Masyarakat tidak berfungsi secara maksimal, infeksi mendadak belum berjalan secara maksimal, dan Operasi Tangkap Tangan belum berhasil dilakukan. Saran kepada Gerakan Sapu Bersih Pungutan Liar (SABER PUNGLI) hendaknya melakukan sosialiasasi ke OPD Pelayanan Publik Dinas Kependudukan dan Pencatatan Sipil Kota Bengkulu secara rutin, Membuka Pos Pengaduan Masyarakat setiap hari dengan merekrut pegawai yang dapat standbye pada Pos Pengaduan Masyarakat, Melakukan inspeksi mendadak secara rutin pada OPD Pelayanan Publik Dinas Kependudukan dan Pencatatan Sipil Kota Bengkulu, agar dapat menurunkan aktivitas pungli yang terjadi di OPD Pelayanan Publik Dinas Kependudukan dan Pencatatan Sipil Kota Bengkulu.

 

 

Kata Kunci: Sosialisasi, masyarakat berani melaporkan, Inspeksi Mendadak, Operasi Tangkap Tangan

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